Frequently Asked Questions

Below you will find some answers to some common questions we get asked the most about our solar systems.

Frequently Asked Questions

One Power Solar has a dedicated support team available to help answer any questions you may have about costs, installation, maintenance, and projected energy savings.

Will I save money with solar panels for my house or business?

Solar is a proven way to reduce your electricity bills by up to 80% and protect your house or business from future energy bill hikes. Solar technology and its applications have evolved to the point where they can be designed to work in almost any set up. If you’ve got the right installer, regardless of your house type, you’ll have a suitable solution presented to you that will save you money and take control of your power bill.

Does One Power Solar offer any guarantees or warranties?

Yes, One Power Solar offers industry-leadinging guarantees and warranties on all new solar installations. Our standard systems are warranted for 10 years, so if something breaks down in that time it would be fixed at no extra charge. And premium systems can see warranties and performance guarantees as high as 25 years.

Can I buy a cheap solar system and still reduce my power bills?

You can but over the life-time of the system a "cheap" solar system will often come with a lot of performance trade-offs and potential issues with after-sales servicing and support. With a lot of the cheaper solar panels from cheaper solar companies you’ll see micro-cracking, delamination, and plug failure within the first 3-4 years, which is also often within the term that the system is being paid off by the customer. In Australia, any good solar panel will outlast its warranty, and be well supported by a company that’s got the long-game in mind and not just the short-term turnaround of clients.

How does the solar rebate work if I buy solar panels or a full system?

The government pays a certain number of credits per panel, so the number of panels determines the size of your rebate. The average rebate is between $3,000-$4,000 — that represents a third of the cost of the average premium system.

At One Power we take care of the rebate application process for you. Once you’ve signed up for a system, on the day of installation we provide the relevant forms for a customer to sign off on. It’s a really easy process.

What is the solar installation process like?

When you’re ready to go solar, a solar advisor can provide you with an installation proposal based on factors like your recent power bills and property location, evaluates your needs, and provides a free solar quote. If you decide to go ahead, we can schedule an installation and complete everything (including cleaning up after ourselves) within as little as one day. From there, we'll provide you with maintenance guides and dedicated after-sales support whenever you need it.

Do I need to buy solar batteries and are they expensive?

Right now, if you do the numbers and you’ve got a skilled energy assessor, you’re going to see that the feed-in tariff is the better return on investment. That scale is sliding and once that hits parity you’ll find that any good solar installation company will be following up with their existing customers, asking for their bills, and seeing if there is more money to be saved by using a battery. Batteries can be added on to any system down the track, as long as you’ve got the right designer working on the job.

Other Frequently Asked Questions

What is the standard warranty length for Solar Panels?

- minimum 10 year product warranty and 25 year performance guarantee.

What is the standard warranty length for Solar Inverters?

- 10 year warranty

What is the standard warranty length for One Power Solar & Electrical's Workmanship?

– 10 year warranty on workmanship.

Will I be able to install solar batteries on my new system later on?

Yes. All of our systems are battery ready!

How does the government assist in getting solar?

The government incentivises purchasing and installing new solar systems via a rebate when you purchase the system which comes off the price of the system and the purchase of the power you don’t use during the day.

Does my roof have to face North?

Systems can be put on roofs facing anywhere from due east to due west. North is usually the best for efficiency however a custom tailored system will match your solar production to your home’s electricity consumption.
Still have questions? Get in touch with our team.

Find out if solar may reduce your energy bills by up to 80%